Incomplete Promises ~ Never Abide by agreements

I bought an apt from Sobha, yet to be completed. In my experience:

1. Sobha’s employees are very poor and reluctant in communications. I need to send several emails or few phone calls to elicit any response for any of my queries.

2. Eventually somebody answers to our satisfaction but the response is not immediate. May be that is the Indian way of professionalism.

3. Sobha is very very strict with due dates for payments. Even a single day delay would attract 18% penalty.

4. They collect almost 100% of payment except for registration cost atleast 6 months before completion. We need to wait minimum 6 months or more after paying 100% of the cost of apartment

5. The exteriors, paints and landscaping are not seem to be not so great that matches the money, but the hassle free and quality names give them the premium.

6. The choice of selection for interiors like colors and varieties of tiles, bath features, electrical appliances etc are very very limited. We have to choose from a tiny list that are not meeting our tastes, We are forced to settle down with unsatisfactory selection of tiles, colors, doors, bathroom fixtures etc. For the huge money they collect they could be more accommodating and offer a wider range to choose from.

Since I’ve not taken possession could not tell much about quality or post registration support etc

A Sobha customer